Job Archives
Position Overview:
The Sales Associate assists all customers, both internal and external, with parts and accessory requests, orders and questions.
Essential Functions:
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
- Develop and share knowledge of all merchandise, parts history, and service promotions.
- Assist service technicians in determining parts/accessories/requirements for individual jobs. Take service technicians’ orders for parts and fill them as fast as possible.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “customer satisfaction”.
- Interfacing on projects, designs, quotes and parts requests.
- Recommend related parts which may be required for a job.
- Supply cost of parts information on repair orders.
- Update inventory control system, parts catalogues, etc.
- Greet customers immediately, in a courteous and friendly manner.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Accept cash & credit card payments for merchandise purchases.
- Keep cash register accurate.
- Keeping the work environment neat and clean.
- Ensuring that all products or merchandise are placed in their respective areas.
- Ensuring that all stock is replenished.
- Helping customers locate merchandise or find suitable alternatives.
- Participating in periodic team meetings.
- Actively engaged in developing more effective customer service skills.
- Being knowledgeable about the benefits and uses of each product.
- Communicating with managers regarding customer concerns and employee matters.
- Greeting customers with a positive demeanor.
- Maintaining an enthusiastic and upbeat personality.
- Handling sales transactions, which may include operating cash registers.
- Providing honest and positive feedback to customers regarding the best products that fit the customers’ expectations.
- Performs other duties as assigned.
- Education:
- HS Diploma (minimum)
- License/Certification (if applicable):
- N/A
- Relevant Work Experience
- Customer Service Job Experience
- Skills:
- Computer skills, Microsoft Suite of products experience
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
Position Overview: The Sales Associate assists all customers, both internal and external, with parts and accessory requests, orders and questions. Essential Functions: Develop and share knowledge of...
Position Overview:
The Warehouse Manager supervises the operation of a warehouse and all facets including ordering, receiving, processing, recording and distributing supplies and materials; preparing and maintaining detailed records and files. Supervision is exercised over warehouse staff and delivery persons.
Essential Functions:
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
- Manage, oversee, supervise and participate in storeroom operations.
- Check documents for thoroughness and completeness and prepare additional documentation when necessary.
- Oversee the receipt and dispersal of materials entering or leaving warehouse.
- Plan, organize, direct, manage and evaluate the inventory management activities and budget of the organization.
- Maintain health and safety standards.
- Check with staff for changes that could affect delivery schedule; make schedule adjustments as needed.
- Approve requisitions, analyzes work orders, etc.
- Operate forklift.
- Supervise computer operations.
- Brief staff on materials to be loaded or on assembly of items to be delivered.
- Review paperwork from deliveries to determine if additional work requirements will occur.
- Initiate all requests for replenishment of stock and ensure goods are stored safely.
- Take periodic inventories and participate in monthly inventory program.
- Perform related tasks as required.
- Train staff.
- Education:
- HS Diploma (minimum)
- Relevant Work Experience:
- Warehouse Management (1 Year)
- Skills:
- Ability to manage work flow.
- Good organizational skills.
- Detail oriented.
- Training skills.
- Excellent verbal and written communication skills.
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
Position Overview: The Warehouse Manager supervises the operation of a warehouse and all facets including ordering, receiving, processing, recording and distributing supplies and materials; preparin...
Position Overview:
The Service Technician performs maintenance, preventive maintenance and minor repairs to irrigation/agricultural equipment in a safe and professional manner under supervision and delivers the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Essential Functions:
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
- Provide service and customer support during field visits or dispatches.
- Diagnose errors or technical problems and determine proper solutions.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Tie workflow to schedule.
- Manage all on-site installation, repair, maintenance and test tasks.
- Produce timely and detailed service reports.
- Document processes.
- Operate vehicle in a safely manner and use field automation systems.
- Follow all company’s procedures and protocols.
- Cooperate with technical team and share information across the organization.
- Build positive relationships with customers.
- Education:
- HS Diploma (minimum)
- License/Certification:
- Valid Driver’s license.
- Relevant Work Experience:
- N/A
- Skills:
- Good verbal and written skills.
- Basic knowledge of company computer systems.
- Good working knowledge of tools.
- Good mechanical aptitude.
- Basic understanding of schematics and diagrams.
- Basic time-management skills.
- Basic knowledge of diagnostic equipment.
- Ability to troubleshoot, test, repair and service technical equipment.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Familiarity with mobile tools and applications.
- Required to supply personal (common) tools.
Equal Employment Opportunity: Lee Rain provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. This job profile reflects management’s assignment of current duties, responsibilities, and essential functions; it does not prescribe all or restrict the tasks that may be assigned now, or in the future, relevant to the responsibilities for this position. Lee Rain may change the specific job duties with or without prior notice based on the needs of the organization.
Position Overview: The Service Technician performs maintenance, preventive maintenance and minor repairs to irrigation/agricultural equipment in a safe and professional manner under supervision and de...
